True Temper wheel barrow

 Bought one the other day unassembled. There is a cross brace that goes
between the 2 legs that isn't shaped correctly - and the wheel wobbles cause
the axle is too small in diameter.  I checked the Home Depot assembled ones
and they are all the same.

I got an argument from customer service so I used the cross brace as is but
the wheel wobble would drive me nuts.  I happened to have a small piece of
roof flashing that I had saved - .017 (seventeen thousands) thick. I cut a
small piece to wrap around the axle - and wallah - the wobble is gone. I
called customer service to tell them of the fix but I could tell by the
questions the rep asked that he had very little idea what I was talking
about.  I would assume they get calls regularly about the wobble problem -
you would think they would correct it.

 True Temper makes several grades of wheelbarrows & if you buy 1 from a
big box store You will most likely get mixed up parts. What you got
was a cheap model with a higher price model's wheel that uses a larger
axle.  I would insist on all the correct parts for the one you paid
for.

Tom J

Srgnt Billko wrote:

 

That's not the way the "service rep" explained it.

 Srgnt Billko wrote:

How did he explain it to convince you to take a bunch of mis-matched
parts??

Tom J

 Srgnt Billko wrote:

maybe if you bought from Sears.. and avoided ten inch pine sticks.....
Clark...
--
Don't you have Google in your part of the world?