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Posted by Tom J on March 31, 2008, 5:24 pm
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>> True Temper makes several grades of wheelbarrows & if you buy 1
>> from
>> a big box store You will most likely get mixed up parts. What you
>> got was a cheap model with a higher price model's wheel that uses a
>> larger axle. I would insist on all the correct parts for the one
>> you paid for. Tom J
>>
>
> That's not the way the "service rep" explained it.
How did he explain it to convince you to take a bunch of mis-matched
parts??
Tom J
>
>
>> Srgnt Billko wrote:
>>> Bought one the other day unassembled. There is a cross brace that
>>> goes between the 2 legs that isn't shaped correctly - and the
>>> wheel
>>> wobbles cause the axle is too small in diameter. I checked the
>>> Home
>>> Depot assembled ones and they are all the same.
>>>
>>> I got an argument from customer service so I used the cross brace
>>> as
>>> is but the wheel wobble would drive me nuts. I happened to have a
>>> small piece of roof flashing that I had saved - .017 (seventeen
>>> thousands) thick. I cut a small piece to wrap around the axle -
>>> and
>>> wallah - the wobble is gone. I called customer service to tell
>>> them
>>> of the fix but I could tell by the questions the rep asked that he
>>> had very little idea what I was talking about. I would assume
>>> they
>>> get calls regularly about the wobble problem - you would think
>>> they
>>> would correct it.
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